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Saturday
Jul042009

A bit of "customer delight" part 2

The other day I washed the windshield of my FFH - depress the end of the windshield wiper stalk and it cleans the windshield using some washer fluid and a few wipes of the wiper blades. 

On every other car I've used, the wipers wipe for a few seconds and then stop.  Invariably some washer fluid drips down the windshield and you have to briefly start then stop the wipers to remove the fluid.

On the FFH, after the wipers have wiped the windshield clean, they pause for a few seconds and then wipe one more time.  Very nice job Ford!

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Reader Comments (3)

A nice touch !

July 5, 2009 | Unregistered Commenterrfruth

Agreed, it's quite nice. The little things do matter, especially when they add up.

This is a bit off topic, but as a tip, if you get a clay bar, it makes removing water spots from the windows really easy. Almost no work at all actually. Just clean the glass of dirt, then wet the glass with some lubricant (water works though the kit I bought comes with a spray--pretty much just water with a bit of soap). Rub the bar over the glass, and new water spots come right out.

A clay bar is meant to prep a clear coat for waxing. It isn't abrasive; it has a composition similar to kneaded rubber erasers--in fact, it smells just like them. When rubbed against glass or paint, crud on the surface gets caught in the bar and pulled off. This is exactly how rubber pencil erasers work. Graphite deposited on paper gets preferentially trapped in the eraser and pulled off the paper.

Anyway, when my FFH got delivered, there were water spots all over the windshield and side view mirrors. A little clay bar love got them pristine.

July 5, 2009 | Unregistered Commentercue

Thanks for the tip. I've had some tree sap on my windshield that won't come off with a paper towel and windex - maybe the clay bar will work!

July 6, 2009 | Registered CommenterBill Wood

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